iKVA’s Discover solution: Any document, any language, any location. All in one place.

Exploit your knowledge base

iKVA’s Discover solution allows users to discover information spread across different repositories, in different formats and different languages. Your teams will even be able to access highly unstructured information from sources such as MS Teams, Slack, videos and legacy systems extending your knowledge base and saving time. 

“20-30% of our time is spent searching for information – using a solution like IKVA’s would represent a productivity saving of $2m/year”

Jon Rains, General Manager, Mott MacDonald

Get the most relevant results first time

Now, there’s no need keep refining keywords to get the most accurate and relevant results. Simply upload a document, submit a url to a website or query by text in any language.

Our results are more accurate and relevant than keyword search or traditional NLP type solutions giving you better insights for your business, first time.

Information pushed to users in real time 

By integrating our tools into the user’s workflow and examining the full context of what they are doing we can proactively push information to the user before they even know they need it in real time – results from millions of documents can be supplied in milliseconds.
 
“We also know there are known unknowns. That is to say, we know there are some things we do not know. But there are also unknown unknowns, the ones we don’t know we don’t know.” Rumsfeld

Discover: Key Benefits

  • Avoid repeating work that’s already been done​
  • Reduce the risk of missing information due to complexity of access or hidden silos​
  • Reduce time wasted by searching across multiple places using multiple tools​
  • Remove the need to train document creators in how to classify documents to ensure they are located

  • Avoid investing in complex and high maintenance ontologies and taxonomies  

Case Study: Apollo repository, Cambridge University Library

Cambridge University uses a repository called Apollo to hold the entire research output of the University in digital form – while this is clearly a valuable resource, it presents users with the problem of searching through a large and ever-expanding set of documents to find information relevant to their interests and needs. 

To solve this problem, the University Library entered a pilot partnership with iKVA, and installed the discovery platform as a tool in Apollo. This allows users to query Apollo’s content simply by uploading a document, a passage of text, or a link to a website. All relevant results are delivered to the user, within their workflow, and without the need to think up search terms. Moreover,  every time a paper is viewed the tool also proactively provides other related papers to ensure the full and best set of information is discovered without requiring continued searching.  

This enhancement to Apollo has proved enormously popular with its users – in the first seven days after its launch, the system was used on 27,000 occasions by 15,000 different users. In terms of user feedback, although it hasn’t been available for long, the new discovery tool has received an overwhelmingly positive NPS (Net Promoter Score), which is trending towards similar scores as well-established search providers. 

 

Discover for Lawyers

Discover for Engineers

Discover for Developers

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